All Service Requests Can Be Handled Through One Centralized Self-Service Portal Requestors can use a single service portal for IT, HR, Admin, Facilities, and other operations across a business.
Form templates provided by MIRAT.ai are well-designed, concise, and cover all important fields. Using the MIRAT.ai Form Designer, you can create custom forms by adding segments, tabs, and templates like text boxes, dates, checkboxes, and radio buttons to the forms you already have in your system. Each control has the ability to define advanced properties, and dropdown controls can define dependencies. You don’t need any coding expertise to develop forms with drag and drop functionality.
Multi-tenant setups can coexist in the very same application thanks to the MIRAT.ai platform’s support for different domains. Large-cap portfolio firms can create the global domain. Using the platform, each of its subsidiary enterprises can be a part of it under their domains, with complete data and configuration isolation.
An automated questionnaire is sent out to a user when an issue is resolved. Managers can determine and monitor the performance of service desk functions using user input and pre-built CSAT reports.
Administrators can set up frequent surveys to collect data on various metrics to monitor the team’s performance. The software provides reports depending on the results of surveys. Managers can set the frequency of surveys based on their needs.
Whether in the cloud or on-premises, MIRAT.ai’s IT asset management package is flexible. Data from IT service management, asset management, and operations management can all be accessed through a single interface, giving you complete control over your reporting and analytics capabilities.
Mirat.ai’s IT Infrastructure Management is Affordable & Easy to use! Get your Dashboard ready in only 5 Minutes. Request for Trial/Demo now (or) Contact our Team Now .
Hema
Sales Executive
Phone: +1-315-636-4213
Email: sales@mirat.ai
Website: https://www.mirat.ai/
Clients raise an assortment of IT demands consistently. In ITSM these work requests could be…
What Is IT Asset Management? IT asset management software is the method involved with guaranteeing…
With ITSM service desk best practices there is always a scope to get better. Understanding…
Organizations hoping to embrace computerized change are consolidating a rising number of new asset management…
What is IT Asset Management? IT asset management software (ITAM) is widely used in the…
With the advent of digitization, how much information that associations are creating has developed dramatically.…