You’re undoubtedly aware of how standard servers are. All IT infrastructures need server monitoring tools to send, store and transact…
Notifications about the behavior and analysis of devices used by your enterprise will keep you updated. Is this not a…
MIRAT has spent over a decade developing knowledge management technologies. We know firsthand what happens when information is efficiently shared…
When a company expands in size, it uses a growing number of enterprise applications integration (EAI) to streamline the management…
Knowledge management entails data mining and some technique of pushing information to users. Knowledge management software examines the company’s goals…
Overview The Configuration Management Database or the CMDB definition goes something like this: it is used to keep track of…
Overview In the ITSM process, first address to people, starts to develop a process, then create a technology. The idea…
In any organization, the metrics of monitoring the different services or Asset Management of the operating system is very important…
IT Value Needs to Be Aligned With Business Value IT is supporting organizations one way or other through extending IT…
What Is SLA? As defined by ITIL an IT Service Level Agreement is an agreement between an IT Service Provider and a…