MIRAT Blog

Overview

In the ITSM process, first address to people, starts to develop a process, then create a technology. The idea behind this generally takes the form of a software solution that captures tickets, routes work, and features of the self-service portal. ITSM for organizations changes the collective mindsets of individuals. The difficult part of the process is design and implementation. MIRAT is a next-generation ITSM enabled infrastructure tool highly aligned with ITIL. It is the way to design and implement to resolve things automatically and smoothly.

ITSM for Organizations

• It is a technology trigger to incidents, problems, creating tickets, etc.
• Provides monitoring solutions to trigger incidents or events.
• ITSM initiates via different tools with advanced technologies like artificial intelligence, machine learning, and cognitive computing.
• Cost management is easy with ITSM for business software.
• Employees of the organization can visualize workflows rapidly and easily.
• Provides greater efficiency to automate some steps of workflows.
• It improves your business ROI (Return on Investment).
• Across the organization, the IT infrastructure management is to be standardized and integrated.

MIRAT Is ITSM Enabled

MIRAT is a next-generation remote IT infrastructure management application built on sophisticated technologies.

• Digital: Workflow for repetitive tasks to get ready in a minute.
• Futuristic: Parametric database-driven workflows.
• Insightful: Considers 95th percentile Trend Scorecard.
• Predictive: Predicts failures to offer deep insights into predictive analytics.
• Automation: Eliminates human intrusion.
• MIRAT is a tool having different modules. Each module works like a different tool with unique features as follows.
• Asset as a Service: It is like asset management that you can create any number of assets and can maintain them as a repository of information.
• ITSM Suite: It is embedded with Incident, Change, Problem Management, and Workflows.
• Monitoring: It is useful to create a monitor on each asset that you created.
• Self-Healing / Orchestration: Configurable calls executed through REST APIs.
• Triage Live Poll / Admin Tools: You can perform all administrative tasks through this tool on different platforms or databases.
• Root Cause Analyses: It reveals the status and root case on created assets.

Mirat.ai’s IT Infrastructure Management is Affordable & Easy to use! Get your Dashboard ready in only 5 Minutes. Request for Trial/Demo now (or) Contact our Team Now .

Contact Information:

Hema
Sales Executive
Phone: +1-315-636-4213
Email: sales@mirat.ai
Website: https://www.mirat.ai/