Five Stages of the ITIL V3 Life Cycle Tag Archive
What is ITIL? Your guide to the IT Infrastructure Library
About ITIL One of the most popular IT Service Management frameworks in the world, the IT Infrastructure Library (ITIL) provides an organization with the focus necessary and its employees a road map to ITIL change management, besides providing the makeover and maturity. With it, efficiency can be enhanced and successful service levels can be attained. […]