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MIRAT

People, Process, Technology, Automation – Mirat – The Next Generation Tool

Overview In the ITSM process, first address to people, starts to develop a process, then create a technology. The idea behind this generally takes the form of a software solution that captures tickets, routes work, and features of the self-service portal. ITSM for organizations changes the collective mindsets of individuals. The difficult part of the […]

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