what is ticket management Tag Archive
How does a Ticket Management System work?
If your organization or business has an administration department, using a ticket management system is considered the best practice for smooth functioning in an IT environment. Whether your business manages client requests or an IT representative who is battling a specialized issue, using MIRAT’s ticket management system assists your business with keeping your organization’s daily […]
How an Automated Ticketing System Saves Time & Money
About Ticketing Management Ticket Management is part and parcel of the service desk in the IT industry. If there are any obstacles in service or fails to deliver the promised performance, it is important to restore or get back the service to normal condition as rapidly as possible. ITIL defined a ticket as an unplanned […]